Your AI journey with Microsoft — from day one to transformation.
From the deployment-ready Microsoft 365 Copilot to your own agents. In clear, predictable steps — with measurable value in every phase.
Four steps, one path
Maturity assessment
Which offering suits you?
Three questions are enough. You will receive a recommendation immediately — and can make an enquiry directly.
How extensively is Microsoft Copilot in use with you today?
What is your next destination?
What is your focus?
Copilot Starter
Microsoft 365 Copilot ready to go — in one day.
3.400 € Festpreis
Copilot Explorer
Structured pilot with training, governance and implementation of initial use cases.
18.900 € Festpreis
Copilot Scale & Agents
From pilot to company-wide scaling — with agents and adoption.
Preis auf Anfrage
Agent Starter
Your first AI agent of your own — ready for use in a single day.
3.400 € Festpreis
Agent Builder
Bis zu drei Agenten gemeinsam umsetzen — von der Auswahl bis zur Veröffentlichung im Unternehmen.
21.800 € Preis ohne Add-ons
Agent 365 Governance & Scale
Make AI agents enterprise-wide visible, secure and run them at scale.
Preis auf Anfrage
Frontier Transformation
From Copilot adoption to AI-driven enterprise transformation.
Preis auf Anfrage
The portfolio
Two paths, four steps.
Copilot helps staff be more productive in their day-to-day work. Agents automate entire processes. Depending on your level of maturity, you can get started at the right stage — click on a package for full details.
Copilot Starter
Microsoft 365 Copilot ready to go — in one day.
Copilot Explorer
Structured pilot with training, governance and implementation of initial use cases.
Copilot Scale & Agents
From pilot to company-wide scaling — with agents and adoption.
Frontier Transformation
From Copilot adoption to AI-driven enterprise transformation.
Preis auf Anfrage View details →Agent Starter
Your first AI agent of your own — ready for use in a single day.
Agent Builder
Bis zu drei Agenten gemeinsam umsetzen — von der Auswahl bis zur Veröffentlichung im Unternehmen.
Operations & scaling run via the overarching governance layer ↓
Agent 365 Governance & Scale
Make AI agents enterprise-wide visible, secure and run them at scale.
Across all phases
Safely managed. Denominated in euros.
No matter at which point you get on board — every package is centrally controlled and its value in euros demonstrated. Clear baseline, measured before and after.
Centrally controlled
Identity, security and control run via the governance layer — no sprawl.
Denominated in euros
No vague saves time, but a figure that carries weight in management — at every stage.
Initial consultation
Let's plan your first step.
We will get back to you within one working day. No obligation, concrete and with a clear next step for your situation.
Thank you — we'll be in touch.
We have received your enquiry. A contact person from LM IT Services AG will get in touch with you within one working day.
Die wichtigsten Antworten auf Ihre Fragen zu Microsoft 365 Copilot und KI-Agenten:
How much does the introduction of Microsoft 365 Copilot cost?
Bei der LM IT Services AG starten Sie mit dem Copilot Starter: einem Workshop-Tag zum Festpreis von 3.400 €, an dessen Ende eine klare Go/No-Go-Empfehlung für Ihr Unternehmen steht. Der darauf aufbauende Copilot Explorer ist ein begleiteter 30-Tage-Pilot mit bis zu 25 Nutzern zum Festpreis von 18.900 €. Für die unternehmensweite Skalierung mit Copilot Scale & Agents erstellen wir ein individuelles Angebot.
Do I already need Copilot licenses for the Copilot Starter?
No. The Copilot Starter is specifically aimed at companies before the license decision is made and does not require Copilot licenses. On the workshop day, we assess the readiness of your Microsoft 365 environment, demonstrate Copilot in Word, Outlook, Teams, and Copilot Chat on your own tasks, and prioritize three to five quick-win use cases. Additionally, you will receive a recommendation on which license model fits the scope and budget.
What is the difference between Copilot Starter and Copilot Explorer?
The Copilot Starter provides the decision-making basis in a single day: Readiness Check, prioritized use cases, Go/No-Go recommendation, and roadmap sketch. The Copilot Explorer takes it further: In a 30-day pilot, we deploy Copilot for up to 25 pilot users, train them in four training workshops of two hours each, implement the first use cases in real-time, and demonstrate the business value through an impact evaluation and a rollout recommendation.
How long does it take to implement Copilot or AI agents?
Das hängt von der Stufe ab. Copilot Starter und Agent Starter dauern jeweils einen Workshop-Tag. Copilot Explorer und Agent Builder sind 30-Tage-Programme. Copilot Scale & Agents sowie Agent 365 Governance & Scale laufen über 8 bis 10 Wochen, die Frontier Transformation über 10 bis 14 Wochen. Sie steigen an der Stufe ein, die zu Ihrem Reifegrad passt.
Can you develop your own AI agent in one day?
Yes. At Agent Starter, we develop a functional agent in Microsoft Copilot Studio with your team on a workshop day, including an associated knowledge source such as SharePoint, and present it to decision-makers. The fixed price is €3,400. For productive operation, we recommend a consumption-based Copilot Studio model via Microsoft Azure Pay-as-you-go.
How much does the development of multiple AI agents cost?
In the Agent Builder, we work with your team to implement up to three agents in a guided 30-day mission: from choosing the use case, connecting and preparing your knowledge sources, to publishing them in Teams and Copilot. The price is €21,800 without add-ons. Additional agents, the integration of external data sources such as SAP or CRM, and an in-depth security and compliance audit can be added as add-ons.
Copilot Studio or Microsoft Foundry: Which platform is suitable for AI agents?
The Use Case decides that. Copilot Studio is suitable for quick onboarding and clearly defined use cases, which is why the first agent in the Agent Starter is created there. Microsoft Foundry is the right tool when agents work on larger knowledge bases, large amounts of data need to be prepared and indexed, or flows, MCPs, and sub-agents are used. LM IT Services AG covers Microsoft 365 Copilot, Copilot Studio, and Microsoft Foundry from a single source.
Are our company data protected in Microsoft 365 Copilot?
Microsoft 365 Copilot works within your Microsoft 365 tenant and based on existing permissions: What an employee is not allowed to see, Copilot is also not allowed to see. Therefore, a clean permission concept is crucial. Already in the Copilot Starter, we check the data structure, permissions, and compliance requirements in a data, security, and compliance quick check before licenses are purchased.
How does IT maintain control over all AI agents in the company?
Mit Agent 365 Governance & Scale führen wir Microsoft Agent 365 als zentrale Steuerungsebene für alle Agenten ein. Wir inventarisieren bestehende Agenten inklusive Schatten-KI, vergeben Entra-Identitäten und Rollen, etablieren Richtlinien aus Entra, Purview und Defender sowie Freigabeprozesse für neue Agenten und richten Monitoring- und Audit-Dashboards ein. Das Programm läuft über 8 bis 10 Wochen, den Preis erhalten Sie auf Anfrage.
Warum LM IT Services als Partner für Microsoft Copilot und KI-Agenten?
Die LM IT Services AG ist Microsoft Frontier Partner, eine der anspruchsvollsten Microsoft-Auszeichnungen für nachgewiesene Exzellenz in KI, Security und Data. Das Unternehmen wurde 1994 in Osnabrück gegründet, hat als offizieller Microsoft-Partner Zehntausende IT-Fachkräfte geschult und ist Teil der paneuropäischen AXAITRA Gruppe. Von Microsoft 365 Copilot über Copilot Studio bis Microsoft Foundry kommt alles aus einer Hand, für Mittelstand und Konzern.
Copilot Starter
Microsoft 365 Copilot ready to go — in one day.
Copilot Starter is our compact day-long workshop for companies before the license decision. Instead of gut instinct, you get reliable facts: How ready is your M365 environment, which use cases are worth implementing first — and a clear recommendation for the next steps. This way, you invest in licenses and rollout only when the added value for your company is concretely proven.
The procedure
- ›M365- & Lizenz-Bestandsaufnahme: Prüfung der Mindestvoraussetzungen
- ›Daten-, Security- & Compliance-Quickcheck: Datenstruktur, Berechtigungskonzept & Compliance-Anforderungen
- ›Pilot-Anwender identifizieren: geeignete Rollen & Personen für den Piloten benennen
- ›Live-Demo & Hands-on: Copilot in Word, Outlook, Teams & Copilot Chat praxisnah erleben
- ›3–5 schnell umsetzbare Quick-Win Use Cases sammeln & nach Nutzen/Aufwand priorisieren
- ›Management-Summary: kompakte Einschätzung mit klarer Empfehlung
- ›Entscheidungsvorlage: Readiness-Ergebnis & schnell umsetzbare Anwendungsfälle
- ›Handlungsempfehlung (Go / No-Go) inkl. Voraussetzungen & Risiken
- ›Übergabe: Präsentation & Use-Case-Liste als Dokumentation der Ergebnisse
- ›Roadmap Richtung Copilot Explorer: grobe nächste Stufe (30-Tage-Pilot) skizziert
- ›Aufwandsschätzung Skalierung: grober Aufwand & Ressourcen für den nächsten Schritt
- ›Empfehlung Lizenzmodell: passendes Copilot-Lizenzmodell für Umfang & Budget
Our services at a glance
Copilot Explorer
Structured pilot with training, governance and implementation of initial use cases.
Copilot Explorer is our structured 30-day pilot for organizations that are still uncertain about the value-add. We set up a pilot group of up to 25 users, develop your key users, and implement initial use cases in real-time — including governance frameworks and clear recommendations for rollout and licensing. This way, you make the scaling decision based on actual usage, not just a concept.
The procedure
- ›Pilot-Setup: Tenant, Security, Monitoring
- ›Standard Use Cases & Persona-Mapping
- ›Pilotrahmen & Governance-Leitplanken
- ›Kommunikations- & Befähigungsstrategie
- ›Key user onboarding (up to 25 people)
- ›Training-Workshops: 4× 2h (Word, PowerPoint, Outlook, Excel, Teams, Copilot Chat)
- ›Community-Aufbau (Center of Excellence)
- ›Use Case Discovery & Evaluation (1 Tag)
- ›Umsetzung erster Use Cases mit Copilot Chat und Copilot Studio
- ›Nutzung von M365-Agents „out of the box“
- ›Refining-Workshop: 2× 1h (Q&A, Prompt-Tuning, Adoption-Tipps)
- ›Evaluation of Impact & Business Value
- ›Roadmap zur KI-Transformation
- ›Zusätzliche Trainings
- ›Expansion of the pilot group
- ›In-depth security and compliance audit
Our services at a glance
Copilot Scale & Agents
From pilot to company-wide scaling — with agents and adoption.
Rollout management, development of individual Copilot Studio agents, adoption programmes and a Centre of Excellence — including a roadmap for continuous AI transformation. For companies with 50+ users and a specific need for agents.
The procedure
- ›Rollout plan for all target groups and departments
- ›Security, Compliance and Data Structure Review
- ›Licence and Cost Model for Scaling
- ›Advanced governance guardrails
- ›Use-Case Discovery is a department
- ›Development & Testing of Copilot Studio Agents
- ›Integration of existing M365 agents
- ›Integration of relevant data sources
- ›Training workshops for all groups of employees
- ›Establishment of a Centre of Excellence (CoE)
- ›Copilot Desk / Floorwalking during rollout
- ›Communications & Change Campaign
- ›Refining Workshops: Q&A, Prompt Tuning
- ›Evaluation of Impact & Business Value
- ›Extended Agent Roadmap (2nd Wave)
- ›AI Transformation Roadmap for the following year
Our services at a glance
Agent Starter
Your first AI agent of your own — ready for use in a single day.
Agent Starter is our compact day-long workshop for companies that want to not just discuss AI agents but experience them in real life. Instead of a concept paper, you receive a functional agent: from choosing the use cases to building it live in Microsoft Copilot Studio to presenting it to decision-makers. This way, you can see the business value before investing in scaling.
The procedure
- ›Short workshop: Where does an agent bring the greatest benefit?
- ›Auswahl eines konkreten Use Cases (FAQ-, HR- oder Vertriebs-Agent) inkl. Aufwandsabschätzung
- ›Aufbau skizzieren: Wissen, Aktionen & Datenquellen für die Agent Experience
- ›Aufbau eines systemprompt-basierten Agenten in Microsoft Copilot Studio
- ›Integration of first knowledge source (e.g. SharePoint)
- ›Test & Feinschliff mit Ihrem Team
- ›Vorbereitung der Veröffentlichung in Teams / Copilot
- ›Presentation of the finished agent to decision-makers
- ›Quick guide for care and further development
- ›Learnings: Empfehlung für nächste Use Cases
- ›Licensing Overview (Copilot Studio Credits)
- ›Refining Workshop: Einordnung in Governance & Sicherheit
- ›Recommendation regarding Agent Builder
Our services at a glance
Agent Builder
Bis zu drei Agenten gemeinsam umsetzen — von der Auswahl bis zur Veröffentlichung im Unternehmen.
A 30-day mission with guidance in which we work with your team to implement up to three agents: selecting use cases, connecting to knowledge sources, preparing large data sets, developing them in Microsoft Foundry and publishing them within the company. Where a use case is better suited in Copilot Studio, we implement it there. In the end, there are up to three agents that reach out to your users — and a team that knows how to proceed next time.
The procedure
- ›Use-Case-Discovery: Wo bringt ein Agent den größten Nutzen?
- ›Auswahl von bis zu 3 Use Cases mit größeren Wissensquellen
- ›Background Check: Azure- und Foundry-Setup, Lizenzierung, Tenant
- ›Definition der Ziele: Pilotgruppe und Erfolgskriterien
- ›Wissensquellen anbinden: SharePoint und RAG
- ›Große Datenmengen in Microsoft Foundry aufbereiten und indizieren
- ›Agenten erweitern: Flows, MCP und Sub-Agenten
- ›Iterative testing with pilot users
- ›Go Live: Veröffentlichung der Agenten in Teams und Copilot
- ›Trainings-Workshop: Nutzung und Einführung
- ›Governance Basis: Roles, Approvals, Monitoring
- ›Roadmap: Reihenfolge weiterer Agenten festlegen
- ›Weitere Agenten über die drei hinaus
- ›Integration externer Datenquellen (z. B. SAP, CRM)
- ›In-depth security and compliance audit
Our services at a glance
Agent 365 Governance & Scale
Make AI agents enterprise-wide visible, secure and run them at scale.
With Microsoft Agent 365, a central control plane for AI agents is being created — including Entra identities, lifecycle management, and security and compliance controls. We create transparency across all agents and prepare you for secure, scaled operations.
The procedure
- ›Inventory of existing agents (incl. Shadow AI)
- ›Assessment of identity, access and compliance status
- ›Licence check: Agent 365 as an add-on vs M365 E7
- ›Risk Prioritisation & Quick Wins
- ›Introduction of Agent 365 as central control plane
- ›Provisioning of Entra identities & roles for agents
- ›Policy templates from Entra, Purview, Defender
- ›Approval and escalation processes for new agents
- ›Onboarding of further departments & agent owners
- ›Expansion of the agent portfolio based on prioritisation
- ›Training Agent Owner and IT Administration
- ›Set up monitoring and audit dashboards
- ›Rule-based governance (auto-reassignment, risk blocking)
- ›Regular review cycles for the portfolio and policies
- ›KPI and business value reporting for management
Our services at a glance
Frontier Transformation
From Copilot adoption to AI-driven enterprise transformation.
Agentic AI, Microsoft IQ Platform (Work IQ · Foundry IQ · Fabric IQ), Hypervelocity Engineering and a Frontier Center of Excellence — based on Microsoft's Forward Deployed Engineering blueprint. Measurable business results in weeks rather than months.
The procedure
- ›Mapping AI opportunities against business priorities
- ›Define 3–5 measurable business outcomes
- ›Secure Executive Sponsorship & Funding
- ›Frontier Readiness Assessment
- ›Setting up Azure AI Foundry & Agent 365
- ›Security, Compliance & Data Governance
- ›Operationalise Responsible AI Controls
- ›Set up Fabric IQ data foundation
- ›Design and build of the first production agent
- ›Hypervelocity Engineering: Weeks instead of months
- ›Copilot Studio + Azure AI Foundry (pro-code)
- ›End-User Testing & Iteration
- ›Further agent patterns for processes & teams
- ›Establishing and embedding the Frontier CoE
- ›AI Transformation Roadmap for the following year
Our services at a glance