Processes & Platform Services
Digital processes that work – on a platform that connects everything. With Microsoft 365 and the Power Platform, we create the foundation for modern collaboration. We digitise manual processes, connect systems, and massively reduce IT complexity, ensuring information is always available and cross-departmental workflows run smoothly.
Intelligent networking for modern business processes
Many companies struggle with fragmented system landscapes and manual workflows. With our Platform Services based on Microsoft 365 and the Power Platform, we simplify your digital infrastructure. We automate time-consuming routine tasks, digitise approval processes, and seamlessly connect third-party systems such as ERP or CRM. Media breaks are thus a thing of the past.
Instead, you benefit from transparent dashboards, location-independent real-time collaboration, and a highly scalable foundation that flexibly grows with your expanding business needs.
Why fragmented IT landscapes massively slow down processes
Without a central platform, votes take up a lot of time. Dispersed information and manual processes quickly lead to inefficient errors in day-to-day work.
High manual time expenditure
„We often capture data twice. Manual approval processes cost us valuable working time daily and are very prone to errors.“
Distributed information silos
„Our systems do not communicate with each other. Relevant information for decision-making is extremely difficult to find and often only available with significant delays.“
Lack of flexibility
„Our established IT landscape is rigid. New requirements can only be integrated with high and expensive development effort.“
We simplify your infrastructure. With central platforms and intelligently automated workflows. let's reduce complexity, eliminate sources of error, and create scalable solutions for absolutely smooth teamwork.
Central cooperation and communication
Automated, error-free business processes
Transparent Dashboards and Real-time Data
Seamless integration of existing systems
Our approach
Pragmatic and results-oriented: Your path to a connected platform
Process analysis
Platform design
System integration
Quality Assurance
Rollout and further development
Identification of your optimisation potentials and media breaks
In the first step, we take a close look at your existing system landscape. We analyse current workflows, identify inefficient media breaks and uncover weak points. Through this inventory, we understand where manual tasks are slowing your teams down and which processes offer the greatest automation potential in order to achieve rapid efficiency gains.
Structure build with Microsoft 365 and Power Platform
Based on the analysis, we define a perfectly tailored platform structure. We design the architecture within Microsoft 365 and outline digital workflows via the Power Platform. In doing so, we strictly ensure that the new design integrates seamlessly with your specifications and enables intuitive, cross-departmental collaboration.
Automation and integration of your third-party systems
Now we bring the design to life. We digitise workflows and build automated processes. In parallel, we integrate essential third-party systems such as your ERP or CRM system via secure interfaces. This creates a central hub that breaks down data silos and provides information in real time without any media breaks.
Ensure smooth operation before go-live
Before the new processes are rolled out company-wide, they will undergo an intensive testing phase. We will meticulously examine all automated workflows, validate data consistency across all interfaces, and ensure that all authorisations function correctly. This guarantees a completely error-free start in live operations.
Training, monitoring and continuous optimisation
The best platform is useless without adoption. We will support the rollout with targeted training for your teams. After go-live, we will monitor the systems and be available for support. Through continuous optimisation, we will ensure that your platform remains agile and grows flexibly with you.
LM IT Services AG in figures
Your reliable and high-performance partner
1994
Foundation and starting signal for over 30 years of success for LM IT Services AG
More than 1,500
Satisfied customers at home and abroad
More than 500,000
Project and training days completed for our satisfied customers
More than 80
Projects for the development of customised software
Over 75
Engagements in managed services project support
We are a multiple award-winning Microsoft Solutions Partner
Digitise your workflows now: Contact us for an initial consultation
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Ralf Minning
Chief Commercial Officer
The most important answers to your questions about our Platform Services offering:
Was genau sind Platform Services?
Platform Services provide central systems like Microsoft 365, enabling location-independent collaboration, modern communication, and secure access to company information. They form the digital foundation for replacing isolated standalone solutions and efficiently networking all employees in a unified environment.
Die Microsoft Power Platform ist eine Sammlung von Low-Code-Anwendungen, -Diensten, -Konnektoren und einer Datenplattform, die zusammen eine Entwicklungsumgebung für betriebsbereite Apps, automatisierte Workflows, virtuelle Agenten und Berichte fast jeder Art bilden. Sie ermöglicht es Unternehmen, ihre eigenen branchenspezifischen Apps zu erstellen und die Effizienz ihrer Geschäftsprozesse zu automatisieren.
The Microsoft Power Platform is a powerful environment for easily digitising and automating business processes. With tools such as Power Automate or Power Apps, manual workflows and approvals can be digitally mapped – often entirely without complex, time-consuming software development (low-code/no-code approach).
For which companies is this relevant?
For all companies aiming to make internal processes more efficient, reduce error-prone manual workflows, and improve cross-departmental collaboration. Small and medium-sized enterprises (SMEs) in particular benefit enormously from the fast implementation times and high scalability of these modern platform solutions.
Can our existing systems be integrated?
Yes, that is one of the biggest advantages. Existing third-party systems like ERP, CRM, or specialised HR software can be seamlessly integrated via standard interfaces (APIs). This consolidates data centrally in dashboards and completely eliminates annoying media breaks between different programmes.
How safe is our data on these platforms?
The solutions are primarily based on Microsoft infrastructure, which meets the highest international security and compliance standards. We implement additional security policies and tailor-made access controls to guarantee that your sensitive company data is always optimally protected against unauthorised access.
Do our employees need special IT skills?
No, the platforms are designed for high user-friendliness. Furthermore, we will support the rollout with targeted training sessions, so that all departments can use the new tools with confidence. Through self-service approaches, employees will even be able to initiate their own authorisations later on without needing the IT department.
How long does the introduction of Platform Services take?
This largely depends on the scope of the processes to be digitised. However, as we build on standardised basic components, initial workflows can often be successfully launched within a few weeks and then continuously and iteratively expanded.
Does LM IT Services AG offer support after the rollout?
Of course. We see ourselves as a long-term partner. Following a successful go-live, we can take on system monitoring, carry out necessary updates, and our support team will be on hand to continuously adapt your platform to new business growth.