IT Automation & Infrastructure
Modern IT infrastructures need to be flexible, highly secure, and available at all times. Growing demands on the operation and management of systems often place an enormous burden on internal teams. With an automated and future-proof infrastructure, you create the foundation for efficient processes and sustainable company growth. We will support you in modernising your IT landscape and optimally positioning it for upcoming challenges.

Modern infrastructure for an efficient digital future
Whether cloud-based, hybrid or classic on-premises systems, a modern and highly available infrastructure forms the essential foundation for secure IT services. Through intelligent automation, you drastically reduce recurring administrative tasks. At the same time, deployment times for new systems are significantly shortened, and your entire operational processes are sustainably optimised.
We will guide you in streamlining complex IT landscapes and making them future-proof, allowing your IT teams to fully concentrate on the strategic development of your core business once again.
Why manual IT infrastructures are holding your growth back
Historically grown systems cause immense administrative effort. A lack of automation quickly leads to inefficient processes, long response times, and error-prone operating processes.
High manual administrative effort
„Our systems need to be updated individually. This enormous manual effort completely blocks our team's capacity for strategically important IT projects.“
Long delivery times
„The provision of new servers or environments takes far too long. This causes us to lose valuable time on critical business requirements.“
Vulnerability and lack of transparency
„Errors often creep in unnoticed due to the numerous manual interventions in the infrastructure, leading to unplanned system failures.“
We make your infrastructure more efficient, flexible, and future-proof. Through modern cloud technologies and smart automation reduce operational expenses, accelerate deployments and ensure a highly available IT landscape.
Scalable and secure IT architectures
Drastic reduction of manual effort
Accelerated, standardised deployment processes
Proactive and transparent system monitoring

Our approach
Structured and efficient: In 5 steps to an automated IT infrastructure
Analysis & Audit
Strategy & Architecture
Construction & Modernisation
Automation & Deployment
Operation & Optimisation

Detailed inventory of your current IT landscape
To begin, we will examine your existing infrastructure, your processes, and your company's current requirements. We will identify inefficient workflows, technological bottlenecks, and manual tasks that consume unnecessary time. This thorough analysis forms the reliable basis for uncovering precisely the areas where automation and modernisation will bring the greatest operational added value and the quickest relief for your IT team.

Developing a sustainable infrastructure strategy
Based on the audit, we will develop a tailor-made, highly available infrastructure architecture. We will define a clear roadmap for the transition to modern cloud or hybrid scenarios. In doing so, we place the utmost importance on the highest security standards, compliance requirements, and seamless scalability, ensuring that your new IT landscape remains flexible and absolutely reliable at all times, even with strong company growth.

Seamless deployment of the new system landscape
In the implementation phase, we will modernise your core systems and build the new architecture without interrupting your day-to-day business. We will integrate Microsoft Azure and establish high-performance interfaces between your on-premises systems and the cloud. This structured setup guarantees a clean consolidation of resources and creates a state-of-the-art, stable foundation for all future automation processes.

Reduction of manual activities through standardised processes
We are now implementing smart automation solutions. Recurring tasks such as patch management, server deployments, and backup routines will be digitally standardised and will run fully automatically in future (Infrastructure as Code). This will drastically eliminate sources of human error, accelerate deployment times for new services, and finally free up your IT specialists for strategically important and value-adding projects.

Continuous monitoring and ongoing development
Infrastructure is never static. After go-live, we can proactively monitor your systems if you wish. We monitor performance in real time, identify bottlenecks early on, and continuously adapt automation scripts to changing conditions. This guarantees permanently stable, secure, and high-performing IT operations that scale agilely with your company's requirements.
LM IT Services AG in figures
Your reliable and high-performance partner
1994
Foundation and starting signal for over 30 years of success for LM IT Services AG
More than 1,500
Satisfied customers at home and abroad
More than 500,000
Project and training days completed for our satisfied customers
More than 80
Projects for the development of customised software
Over 75
Engagements in managed services project support
We are a multiple award-winning Microsoft Solutions Partner
The most important answers to your questions about our IT automation & infrastructure services:
IT-Automatisierung bezieht sich auf die Nutzung von Technologie, um manuelle IT-Aufgaben und Prozesse zu ersetzen.
IT automation involves the systematic execution of recurring IT tasks using software and scripts, without the need for manual intervention. This includes, for example, the deployment of servers, the configuration of networks, the installation of updates, or proactive monitoring. This saves an immense amount of time and drastically reduces the error rate.
What is the difference to process automation?
While process automation focuses on business processes in the specialist departments (e.g. invoice approvals or HR workflows), IT automation is purely aimed at the technical backend. It optimises IT operations, complex system management and the rapid deployment of technological infrastructure resources.
IT-Automatisierung eignet sich für eine Vielzahl von Unternehmen, insbesondere für diejenigen, die: * **Grossvolumige, repetitive Aufgaben haben:** Wenn Ihr IT-Team ständig dieselben Aufgaben ausführt (z. B. Software-Installationen, Patching, Bereitstellung von Servern, Benutzerkontenverwaltung), kann Automatisierung diese manuellen Prozesse rationalisieren und die Effizienz steigern. * **Auf Skalierbarkeit angewiesen sind:** Für Unternehmen, die schnell wachsen und ihre IT-Infrastruktur erweitern müssen, kann Automatisierung die Bereitstellung und Verwaltung neuer Ressourcen beschleunigen und Fehler reduzieren. * **Eine verbesserte Konsistenz und Genauigkeit benötigen:** Manuelle IT-Prozesse sind anfällig für menschliche Fehler. Automatisierung stellt sicher, dass Aufgaben konsistent und gemäss vordefinierten Regeln ausgeführt werden, wodurch Ausfallzeiten und kostspielige Fehler minimiert werden. * **Kosten senken wollen:** Durch die Automatisierung zeitaufwändiger manueller Aufgaben können IT-Abteilungen ihre Ressourcen auf strategischere Initiativen verlagern. Dies kann zu Einsparungen bei den Personalkosten und einer höheren Produktivität führen. * **Die Reaktionszeit und die Servicebereitstellung verbessern möchten:** Automatisierung kann die Zeit verkürzen, die für die Behebung von Problemen oder die Bereitstellung neuer Services benötigt wird, was zu einer besseren Kundenzufriedenheit und geringeren Service-Level-Agreement-Verletzungen führt. * **Die Sicherheit erhöhen wollen:** Automatisierte Prozesse können bei der Durchsetzung von Sicherheitsrichtlinien helfen, z. B. durch die automatische Anwendung von Sicherheitspatches oder die Überwachung von Systemen auf Anomalien. * **Komplexe Umgebungen verwalten:** In grossen und komplexen IT-Umgebungen mit vielen verschiedenen Systemen und Diensten kann die Automatisierung die Verwaltung vereinfachen und einen besseren Überblick ermöglichen. * **Eine moderne IT-Infrastruktur betreiben:** Unternehmen, die Cloud-Infrastrukturen, Container-Technologien (wie Docker und Kubernetes) oder DevOps-Praktiken einsetzen, profitieren stark von Automatisierungstools. Zusammenfassend lässt sich sagen, dass nahezu jedes Unternehmen, das IT-Ressourcen nutzt, von irgendeiner Form der IT-Automatisierung profitieren kann. Die Grösse des Unternehmens oder die Komplexität der Infrastruktur sind weniger entscheidend als die Anwesenheit von repetitiven, zeitaufwändigen oder fehleranfälligen IT-Aufgaben.
Fundamentally, every company that operates its own IT landscape stands to benefit from IT automation. However, it is particularly valuable for small and medium-sized enterprises (SMEs) and large corporations that want to make their IT highly scalable, relieve internal administrators, reduce high manual operating costs, and respond agilely to new market demands.
How does the cloud play a role in IT automation?
Cloud platforms like Microsoft Azure are the ideal technological drivers for automation. They offer integrated tools and interfaces (APIs) to deploy resources dynamically, within minutes, and in an absolutely standardised manner. The cloud also enables seamless scalability, which adapts flexibly to changing performance requirements.
Can existing on-premises systems be integrated?
Yes, absolutely. Modern automation and infrastructure concepts are highly flexible. We can seamlessly integrate your on-premises systems into modern hybrid cloud architectures. This allows you to leverage automation benefits for your existing hardware while transforming your business into the cloud, step by step and securely.
How does automation affect IT security?
Automation massively increases IT security. Manual configuration errors, which often lead to critical security vulnerabilities, are eliminated. Furthermore, security patches can be rolled out automatically to hundreds of systems simultaneously. Proactive, automated monitoring detects unusual network activity in real-time and fends off attacks significantly faster.
Was ist Infrastructure as Code (IaC)?
Infrastructure as Code (IaC) means that the entire IT infrastructure (servers, networks, databases) is no longer manually configured via user interfaces, but is defined and managed through machine-readable code. This enables extremely fast, consistent, and error-free deployment of complete IT environments at the touch of a button.
How long does the infrastructure modernisation take?
The duration depends heavily on the complexity and size of your existing system landscape. However, because we consistently take an agile approach, we quickly begin by automating the most time-consuming standard tasks (quick wins). This means your IT teams often experience significant relief in their day-to-day work after just a few weeks.
