Optimize your company’s efficiency
Discover the future of process automation
Process automation independent from software
Whether you use SAP, Salesforce, Oracle, Dynamics, or any other software in your company does not matter. Processes can be optimized and automated in any software. This reduces your employees’ workload in the long term and frees up valuable time for value-adding activities.
Boost efficiency
Save expenses
Increase customer satisfaction
Averting a shortage of skilled labor
Which processes can be automated within the company?
Independent Accounting
Automated accounting processes track transactions, create invoices and generate reports.
Customer Service
Chatbots and virtual assistants answer frequently asked questions and solve problems easily. This reduces the workload of human customer service significantly.
Manufacture and production
Robots and automated machines are used in production to perform repetitive tasks and increase productivity.
Reporting on sustainability
Automated data imports provide you with sustainability reporting in line with the CSRD and make time-consuming research unnecessary.
Data processing and Analysis
Automated systems analyze substantial amounts of data quickly and accurately, which is particularly useful in areas such as finance, marketing, and healthcare.
Human Resources
Applicant management, onboarding, holiday requests, expense reports and many other employee processes can be automated.
IT and network management
Tickets may be optimally resolved in a fully automated manner. Automated systems recognize and rectify network problems, carry out software updates and security checks.
Workflows
The creation of fully automated workflows and authorization processes provide your process landscape with a stable basic framework.
There is potential in your business processes. We help you to unfold it.
Choosing the right processes is crucial for acceptance among the workforces. Not all processes are suitable for automation, as human labor is often irreplaceable. In an introductory meeting, we will advise you and outline the potential together.
Our promise:
In our consulting services, we only take a close look at those processes whose optimization promises a positive return on investment and reduces your employees’ workload in the long term. We never lose sight of the most important thing in your company: your employees. Continuous change management increases acceptance of the optimised processes.

Use case of an LM IT Services AG customer:
Our promise
In the process of reporting travel costs and expenses for a customer’s employees, these were carried out by the human resources department. Two employees each used around half a day of their working time for this job twice a week.
Our optimization
We have replaced the forms for the company’s employees with digital input masks on SharePoint. The data entered in these forms are now sent directly to the line manager and are authorized. This approval triggers the payroll process and automatically transfers the data to the HR management system. All underlying processes (filing of the approval, filing in the personnel file, etc.) are carried out automatically in the background. The HR department can visually check the results as required but no longer have to. The authorization and payroll process are therefore audit-proof and fully automated.

Company size
approx. 4,500 employees
Industry
Service industry

Your company will also benefit from process automation
(Return on Invest sample calculation)


‘It’s not possible with our system.’
Yes, it works very well with your system too. In 30 years, we have worked with many different ERP systems, CRM databases, data warehouses, servers, and clouds. If process automation is worthwhile for you, we will also find a way for you to make a profit. And we claim that we already have a solution for most problems in our portfolio.
Do you have questions?
Whether you have specific process challenges or ordinary questions about automation – we are there for you. Together, we will discover your potential and develop customized solutions. Contact us without obligation and find out how your company can benefit from optimized and automated processes.
The most important answers to your questions about process automation:
What is a process analysis?
When can we expect the first results?
What is process optimization?
What is change management?
Is process optimization divided into phases?
Which processes should be automated?
Do you need to carry out a process analysis?
All information on the maturity check
However, the maturity check is more for very digitalized companies that want to go even deeper into automation. During our first contacts, we will quickly establish where you need to act and if the maturity check is something for later. After all, you get your car in order before you go for an MOT.