Managed services take the strain off your IT and you remain technologically flexible
For many companies, especially in the SME and public sectors, IT is a critical success factor. At the same time, they often face the same challenges: A shortage of skilled labour, increasing complexity due to cloud and hybrid environments, security requirements and growing user demands. Managed services offer a solution here that both secures ongoing operations and frees up resources for strategic projects.
About the author
Marco Schneimann
Principal Consultant
About the author
Marco Schneimann
Principal Consultant
Managed services take the strain off your IT and keep you technologically flexible
For many companies, especially in the SME and public sectors, IT is a critical success factor. At the same time, they often face the same challenges: A shortage of skilled labour, increasing complexity due to cloud and hybrid environments, security requirements and growing user demands. Managed services offer a solution here that both secures ongoing operations and frees up resources for strategic projects.
What are managed services?
Managed services are standardised IT services that an external service provider takes over, from monitoring and maintenance to updates and further development of the systems. By outsourcing these tasks, companies can ensure that their IT remains stable, performant and future-proof without overloading the internal team. Typical components are
Network and infrastructure management
Support for servers, firewalls, virtualisation and cloud services (e.g. Microsoft Azure)
End device management
Management of laptops, smartphones and virtualised workstations, including provisioning, automation, protection and update management (e.g. Microsoft 365 / Intune)
Security architecture
Securing IT systems, protection against attacks, implementation of compliance requirements
Support & Helpdesk
Fast response times for end users, relief for internal teams
Advantages for IT decision-makers and companies
Managed services not only offer technical advantages, but also clear business added value:
Relief for internal IT team
Routine tasks such as updates, monitoring or troubleshooting are carried out by the service provider.
Plannable costs
Service level agreements (SLAs) and fixed service packages ensure transparency and budget control.
Security and compliance
Continuous updates, monitoring and security measures reduce the risk of failures or security incidents.
Flexibility and scalability
Resources can be ramped up or down as required, e.g. for growth, seasonal peaks or new projects.
Focus on innovation
Internal teams can concentrate on strategic tasks, e.g. digitalisation, process optimisation or new applications.
Typical application scenarios for managed services
With a fixed contact person at the service provider, companies always have a central sparring partner and at the same time retain control over their IT.
Microsoft 365 & end devices
Management of your application landscape, including Office apps, Teams, Outlook and mobile devices via centralised management tools.
Azure & hybrid environments
Operation of virtual systems, networks and cloud resources, both on-premises and in the Azure cloud.
Network & Security
Regular maintenance of firewalls, monitoring of data traffic and implementation of security guidelines.
The right services for your IT
Managed services are a strategic lever for companies of all sizes: they ensure the smooth operation of IT, take the pressure off internal teams and create space for innovation. At the same time, they enable a flexible, scalable IT infrastructure that grows with the company's requirements. You can find more information and our range of managed services here:
Do you have any questions?
Arrange a free consultation to find out which managed services can optimally support your IT.