Imprint
Intern
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Dirk Grube
EMEA GTSC Team Manager
Microsoft Deutschland
GmbH
"This initiative (Junior Support Program) would have never been possible without a strong external partner. Our Vendor Partner LM-IT did a great job in a short timeframe (most of the effort has been done during Christmas/New Year time) to contract all these people and it was a pleasure to work with everybody at LM-IT."
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Are you looking for an inexpensive, but nevertheless, reliable and effective support solution for your customer? Do you need support in the implementation of administrative tasks?
The LM Support Services is here to help you provide the best support to your customers. The possible scenarios are diverse, for instance:
- We can offer you our services, based on knowledge gained through tens of thousands of training days, to assist your support tasks - whether User Helpdesk, 2nd or 3rd level support. You determine the extent of our cooperation: telephone support, on-site support, or the construction of complete support infrastructure with defined Service Level Agreements.
- We can assist you with all problematic IT activities. User and rights management, troubleshooting, documentation, data protection, server monitoring, and other routine activities, with which we can support you and your projects.
- Have you taken over the entire tasks with regards to outsourcing projects from your customers and now you have to guarantee the professional completion of service processes? Our LM Support Services offers the necessary support to you during the implementation of tasks concerning coordination, data administration, bookkeeping, order management or team management.
For more information from the Account Management, please look at: "LM Support Services".
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