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  Imprint
  Intern

Reto B. Rüegger
Training & Certification Manager
Microsoft Switzerl. Ltd Liab. Co

"With limited budget and on extreme time constraints we pulled together a great MCT Community Summit with LMIT as single event partner. It was clear that their whole staff not only tried to provide the best service they were capable to offer, they also made the impossible possible. We have learned to know LMIT as reliable, attentive and – in our case – extremely flexible. Without them the event would not have happened."
 
Services from the Pro´s for the Pro´s

Within the last couple of years, our partners have requested more and more services within the field of media- and content – development. Most of the time, we were asked to create formats, in a very creative way if possible or to extend existing content.  These services are usually provided by vendors with complex expertise in communication and media, but a lack of professional IT knowledge. Even if the results of these vendors´ are extraordinary, this very judgement is only true for the medial outturn of the requested project –mostly, making project communications and project partnership, at least challenging.
Why not request these services from a provider, that caters especially and explicitly to the one profession –IT Know How, from an IT Company?

„Let´s say your company is building airplanes. Whom would you ask to write the specs, documentation, manuals, checklists and emergency procedures? No excavator, I hope.” states Norbert Morlock, head of the content, media and marketing department at the LM IT Services AG.

„Basically, this is content development with a large portfolio. Target group oriented documents whether as print, CD, DVD for self study purposes or marketing campaigns with product and theme related web applications and extensive communication towards the customers are just some examples of the services we offer.” Morlock says. „Database and security specialists ensure workflows are transparent, while web designers and programmers take care of a smooth user experience and a slick look and feel. In this way for example, we developed Silverlight application based online exams on trainings featured in the MediaSite format.”

“Content availability through multiple types of media and formats, no matter where you are or what device you use to access the desired information, is more than just a tendency throughout IT´s wide landscape today. Customers expect just that and they find out fast what´s professionally good and what´s not.”
 
„Fast and pin pointed information delivery to the target audience is important to our partners, especially to demonstrate an extraordinary service level. To their customers this is a quality indicator they use to measure a partners performance.”

How can LM partners benefit from these services?

Let´s say you are about to deliver a fairly large migration project – for example, you are about to deploy a new infrastructure technology. Besides our project staff, that you utilize to execute the project effectively and efficiently, and besides our training staff you use, to spread information on the new technology across your customers key users, you now can offer online trainings followed by online exams to a larger audience. All of this can be recorded in our studio and hosted on a portal, designed to your and your customers needs, consolidating all of your solutions and offerings.
 
These are some examples of the services offered:
  • Event campaigns: Media services all around events. (Customer communication, management of participants, online registration, event – photography, campaign design, audio and video services)
  • Marketing campaigns: Design on all levels: strategic, thematic and content wise, as well as execution of marketing campaigns
  • Online-Trainings featured in the MediaSite-Format (a powerful combination of video and presentation)
  • Design and development of web sites on IT related topics using custom and customer design, fast, creative and precise
  • Hosting: powerful hosting of all resources on redundant systems
  • Media development: print and data
  • Online-Exams and surveys in Silverlight or .NET
  • Visualization of documentations and creative content

An increasing number of our partners take advantage of these services to drive their projects to success and to demonstrate and underline their organizations innovative potential towards their customers. For all or any information on these topics please contact Norbert Morlock by phone 0541 40 66 4 55 or mail Norbert.Morlock@lm-ag.de